Payment Conditions-Refund & Cancellation

Ovation Centre of Performing Arts Online Payments Security Policy

Ovation Centre of Performing Arts uses the SecurePay Payment Gateway for its online credit card transactions. SecurePay processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the SecurePay gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Ovation Centre of Performing Arts or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within SecurePay’s bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • SecurePay at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Ovation Centre of Performing Arts

For more information about SecurePay and online credit card payments, please visit

Cancellation Policy

Tickets can be cancelled at any time up to 24 hours prior to date of the show. Unfortunately we are unable to offer refunds for cancellations that do not comply with these conditions. Tickets must be cancelled online to a qualify for a refund. Login in to with your registration details to cancel.

Refunds and Returns Policy

If for any reason you are not completely satisfied with your purchase or wish to cancel your reservation we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within that time so that we can resolve any problems.

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